Privacy Policy

This Privacy Policy describes how Mullcloud LLC, a Delaware corporation, collects, uses, and shares your personal information when you use our website or Services.

1. Information We Collect

Account & Billing Data: Name, mailing address, email, payment details.
Usage Data: IP addresses, hosting and network logs, traffic statistics.
Cookies & Tracking Session cookies, analytics (e.g., Google Analytics).

2. How We Use Your Information

To provide, maintain, and improve Services.
To process payments, send invoices, and deliver customer support.
To send marketing communications (you may opt out).
To enforce our TOS and protect against fraud or abuse.

3. Sharing & Disclosure

Service Providers: payment processors, email services, hosting partners, all bound by confidentiality.
Legal Obligations: to comply with law, respond to a legal process, or protect Mullcloud's rights.
Business Transfers: in connection with mergers, acquisitions, or asset sales.

4. Your Rights

You may contact us here to:

Access your personal data;
Correct inaccuracies;
Delete your personal data;
Opt out of marketing communications.

California residents also have the following rights under the CCPA:

Know the categories of personal information collected, sold, or shared;
Request deletion of personal information, subject to exceptions;
Opt out of any sale of personal information (Mullcloud does not sell personal data).

We will respond to all requests within 30 days.

5. Data Security & Retention

We use industry-standard measures (firewalls, encryption) to protect your data. We retain personal information as long as necessary to provide Services, comply with law, resolve disputes, and enforce agreements.

6. Children's Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

7. International Data Transfers & GDPR Compliance

Though Mullcloud is based in the United States, we endeavor to comply with the EU General Data Protection Regulation (“GDPR”) for customers in the European Economic Area (EEA) to the extent permitted under U.S. law:

Lawful Basis: We process personal data only on the basis of your consent, contract necessity, legitimate interests, or legal obligation.
Data Transfers: When transferring data from the EEA, we implement appropriate safeguards—such as the EU's Standard Contractual Clauses—to protect your information.
EEA Data Subject Rights: You may request access, correction, restriction, portability, or erasure of your personal data by contacting us here. However, please note that we may be unable to fully erase data that we are required to keep under U.S. law. We will respond to your request within 30 days.
Supervisory Authority: If you are located in the EEA, you also have the right to lodge a complaint with your local data protection authority.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Mullcloud LLC
Email: [email protected]
Address: [To Be Updated]